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Acne treatment

Acne isn’t only experienced by teenagers going through puberty. It is a common skin condition that will affect most people at some point in their life. We can prescribe you an acne treatment or combination of acne medications tailored to your personal needs. With delivery and ParcelShop collection available, getting your treatment is easy.  

Acne isn’t only experienced by teenagers going through puberty. It is a common skin condition that will affect most people at some point in their life. We can prescribe you an acne treatment or combination of acne medications tailored to your personal needs. With delivery and ParcelShop collection available, getting your treatment is easy.  

How our service works

  1. Complete our simple, confidential online consultation

    5 mins

  2. One of our clinicians confirms your suitability and notifies you by email

    About 30 mins (Mon-Sun 9am-5pm)

  3. Choose delivery or collection

    Next day delivery

    Collect in your local ParcelShop​​​​​​​

What our patients say

Acne treatments

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    What is acne?

    On this page

    Symptoms of acne

    The majority of those affected by acne, will experience spots, oily skin and redness, particularly to the face. However, some people will also have back acne, and up to 15% of people will experience chest acne.

    Teenagers are the group most affected by the condition, however it is the case that some people experience adult acne.

    Types of acne

    The types of acne people experience consist of a combination of blackheads, whiteheads and small red bumps called papules, or white tipped spots called pustules. Some people also experience large hard lumps called nodules, as well as cysts which have the appearance of boils and are the most likely to cause acne scarring.

    What causes acne?

    In the most part acne is caused by changing hormone levels during puberty, the menstrual cycle and pregnancy. During these times our bodies may produce larger amounts of oil than usual, causing blocked pores which creates inflammation, this can then also become infected.

    Any other situation that may cause clogged pores such as heavy makeup, sweating or tight clothing can also exacerbate the condition.

    What acne treatments are there?

    There are a wide range of options available for treating the condition, from topical creams and lotions to specific antibiotics for acne and combined treatments. It is also worth trying to avoid any triggers that exacerbate your acne, giving your skin the time to breathe and respond to acne treatment.

    We can prescribe the use of a topical lotion such as Epiduo or a daily antibiotic combined with a gel or cream such as Doxycycline and Duac, women can also be prescribed the contraceptive pill Co-cyprindiol sometimes known by the brand name ‘Dianette’ in conjunction with a cream. Depending on the patient and condition these treatments could help to manage your acne.

    How can our acne clinic help you?

    Request a treatment, complete your consultation questionnaire and upload two images of your acne. Using this information, we will be able to asses which acne treatment is the most suitable and prescribe this for you. If approved, your treatment can either be collected or delivered.

    Online Doctor's acne advice

    Around 95% of those aged 11 to 35 will be affected by acne to some extent, while for most people the condition clears up by their mid-20s, 3% of people over 35 will experience adult acne. If there is a family history of acne, then you are also more likely to be affected by the condition.

    Alongside prescribed acne treatment, avoiding situations that will worsen your acne can help to manage the condition and prevent further flare ups.

    What are the triggers of acne?

    Aside from hormonal acne there are a variety of situations that can trigger the condition and can make acne worse. Wearing lots of makeup, heavy sweating or a humid environment can block pores. Touching your skin with your hands, picking or squeezing spots can spread germs across your face as well as increase inflammation.

    What acne treatments may help?

    While there are a range of acne prescription treatments available, it is the case that different combinations may work for different people. It might be that your acne clears up with daily application of a gel such as Adapalene or Benzoyl Peroxide, or it might be that you are recommended to combine this with an antibiotic such as Lymecycline. 

    Women may also be offered a combination of Co-cyprindiol contraceptive pill alongside a topical lotion.

    Can the contraceptive pill help acne?

    A variation of the combined contraceptive pill, Co-cyprindiol is sometimes prescribed to women whose acne is related to hormonal changes. This can be particularly beneficial to those women who experience flare ups around with their periods or hormonal conditions.

    We may prescribe Co-cyprindiol in combination with Adapalene Gel, Azelaic Acid, Benzoyl Peroxide Gel, Epiduo or Duac to try and help manage your acne.

    Delivery & collection information

    • Standard delivery

      Free

      Delivered within 2-3 working days.

    • Next-day delivery

      £4.95

      Orders approved before 5pm Monday-Friday will arrive within 1-2 working days. Orders approved between 5pm Friday and 12pm Sunday will usually arrive on Monday or Tuesday.

    • Standard ParcelShop collection

      Free

      Collect from 7000+ convenient ParcelShops in 2-3 working days.

    • Next day ParcelShop collection

      £2.95

      Collect next day from 7000+ convenient ParcelShop locations, if approved before 5pm Monday-Friday. Saturday and Sunday orders, collect Monday if approved before 12pm Sunday or Tuesday if ordered after 12pm. 

    • London same-day collection

      Free

      Order before 5pm Monday-Friday to collect in pharmacy the same day. Subject to the availability of your treatment in your selected London pharmacy.

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        Meet our clinical team

        Based in our London office, our doctors and independent pharmacists have years of experience caring for patients in NHS hospitals, GP surgeries or in community pharmacies. Any one of the team may provide you with advice, your prescription or aftercare via private message.

        Meet the whole team
        • Dr Kieran Seyan  - Meet the clinical team at LloydsPharmacy Online Doctor

          Dr Kieran Seyan

          GMC: 6104204

        • Dr Gigi Taguri  - Meet the clinical team at LloydsPharmacy Online Doctor

          Dr Gigi Taguri

          GMC: 6129350

        • Dr Mitra Dutt- Meet the clinical team at LloydsPharmacy Online Doctor

          Dr Mitra Dutt

          GMC: 6077868

        • Dr Neel Patel

          Dr Neel Patel

          GMC: 7085151

        Meet the whole team
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