A nutritionist provides expert dietary advice and support to fit your lifestyle, helping you to make healthier choices and reach your weight-loss goals. With over 10 years of clinical experience, Nutrable’s vetted and accredited nutritionists offer personalised nutrition advice and support. They’re specialists in their fields, who are qualified to degree level or above and registered with the CNHC.

The plan gives you access to the Nutrable platform for 12 weeks – enough time to complete your 12-week programme which consists of an 8-week foundation stage and a 4-week advanced stage.

When you buy nutrition coaching from us, you’ll receive confirmation in your Patient Record. We’ll also share your name and email address with Nutrable so they can invite you to join the service. You’ll be sent an email by Nutrable within 24 hours of purchase with information on how to register.

Once registered with Nutrable, you will be guided through the set-up process for your programme. This includes selecting your health interests, providing dietary requirements or preferences, meeting your coach, enrolling in your program, and setting goals to track your progress.

Can I try the service first?

Before you buy the service, we encourage you to book a free 15-minute call with a Nutrable nutritionist so you know how the service will help your weight loss. 

As this offer is for a limited period only, we ask customers to register within 15 days of buying the service to get access to the full 12-week programme. If you don’t register within 15 days your payment for the service will be automatically refunded, and you will no longer be able to register.

What if I change my mind?

After you’ve bought the service, you have 14 days from the day you purchased to change your mind. If this is the case, please contact the LloydsPharmacy Online Doctor Patient Advisory Team through your Patient Record and we will process a refund. If you have already used the service within 14 days, we may be entitled to reduce the refund to reflect the value that you have received. After 14 days it won’t be possible to give a refund.

The Nutrition Coaching programme is only available until 15th February 2025. The introductory price offer of £65 (usually £179) is only available to LloydsPharmacy Online Doctor patients to purchase until 15th February 2025.

If you buy the Nutrable nutrition coaching programme by the 15th February 2025, you will still have access to the full 12-week nutrition coaching program. For this reason, we ask that you register on the Nutrable platform within 15 days of buying the service from us.

Nutrable will contact you directly when your 12 week programme is coming to an end to discuss renewal options.

If you have a question or problem, you should contact Nutrable. They’re available to help with accessing your account, using the Nutrable dashboard, updating your progress information or following-up with your nutritionist. They’ll also help if you come across any technical difficulties.

Please email Nutrable on [email protected] or call them on 0330 090322. Their support team will respond to you between Monday – Friday, 8am to 8pm (GMT). 

If things aren’t going as you expected or planned, then please contact the LloydsPharmacy Online Doctor team through your Patient Record and we’ll do our best to help.