We understand that in most cases you want to get your medication as quickly as possible. As such, the majority of our products are available for Same-Day Collection and Next-Day Delivery.
We also offer a FREE Standard Delivery service for those who are happy to wait and don't want to pay any delivery charges.
Next-Day Delivery (DPD / Royal Mail)
- Requires a signature – but it doesn't have to be you signing
- Costs £4.95
Orders placed before 4pm Monday to Thursday: delivered by DPD the next working day.
Orders placed between 4pm Thursday and 4pm Friday: delivered by Royal Mail Tracked 24® on Saturday.
Orders placed after 4pm Friday or on weekends: delivered by DPD within 2 working days.
DPD will contact you directly by email (and text if you have opted into SMS) to let you know when to expect your parcel and to give you the option of changing your delivery instructions.
Before choosing an alternative delivery method, please make sure that your medicines won't fall into the wrong hands. It is your responsibility to ensure that your medicines reach you if someone else takes the delivery for you.
Please note that next day delivery services are not available for patients based in Northern Ireland. Patients based in Northern Ireland should allow two working days for delivery.
FREE Standard Delivery (Royal Mail)
Royal Mail will aim to deliver your package within 3-5 working days once your order has been placed, and may also deliver on Saturdays.
Royal Mail will send you an email (and a text if you’ve opted in) on the day of delivery detailing your order tracking number and the expected time of delivery. All parcels require a signature before they can be delivered, and it is your responsibility to ensure that your medicines reach you if someone else takes the delivery for you.
If you are not home when your package arrives, Royal Mail will leave a red calling card. This will detail the post office in which your package will be held. You can then either pick up your package at the indicated post office or use the Royal Mail website to rearrange your delivery.
Free Standard Delivery is the perfect choice for those who are happy to wait and don’t want to pay any delivery costs. All our medicines are sent in discreet packaging.
Same-Day Collection (Click & Collect)
NEW: Now available in over 260 Sainsbury's Pharmacies across the UK
Order your medicines online before 5pm and collect them from over 1,800 stores the very same day. Click & Collect is quick, free and often more convenient than Next Day Delivery as no one has to wait in to sign for your order.
Simply select ‘Collect in pharmacy’ when you reach our online checkout, choose your nearest LloydsPharmacy and make payment online.
We recommend that you phone the pharmacy before you go in to make sure your medicine is ready for you. This is especially important at weekends.
We'll also tell you the opening hours and contact details of your chosen pharmacy when you order.
Can I collect Nectar points if I collect at Sainsbury’s?
No, Nectar points are not available on Online Doctor orders.
However, if you make an additional valid purchase instore when you collect you order, you may be able collect Nectar points.
Test Kit Delivery (Royal Mail)
Our test kits are sent via Royal Mail using either Next-Day Delivery or FREE Standard Delivery.
Those opting for Next-Day Delivery should order before 1pm Monday to Friday. Orders placed after 1pm on Friday or over the weekend will be delivered within 2 working days.
If you choose 'Next Day Delivery' at the checkout a charge of £4.95 will be added for this express service.
Those opting for FREE Standard Delivery will receive their test kit within 3-5 working days once you have placed your order. Select ‘Standard Delivery (3-5 days)’ at the online checkout for this delivery method.
All packaging is discreet and test kits sent via FREE Standard Delivery do not need to be signed for on arrival. If you have opted for Next-Day Delivery a signature will be required however it does not need to be you who signs for it.