Q: Where should you inject Mounjaro?

Mounjaro should be injected into one of the following:Your stomachYour thighsYour upper arms (get someone to help if you choose here)You can inject into the same area each time, but make sure you don’t choose the same spot! This can lead to irritation and bruising. For more information on using Mounjaro read our guide on how to use weight loss injections.

Question 1

Mounjaro® UK delivery & storage information

Accepted Answer

​​​​​​​Delivery:Orders approved before 5pm Monday-Friday will arrive the next day (Tuesday - Saturday).Orders placed before 12:00 on Saturday will be dispatched on Saturday for delivery on Sunday.Orders approved up to 12pm Sunday will arrive on Monday.Orders approved after 12pm Sunday will arrive Tuesday.Receiving Mounjaro®:When your Mounjaro® medication arrives, it’s important to store it in the fridge immediately (2°C-8°C).The needles for your Mounjaro pen will arrive in a separate small white box, included within your parcel. Please take a moment to carefully check your parcel when it arrives to ensure you don’t accidentally discard the white box with the needles. If your parcel arrives and the needle box appears to be missing, don’t worry. Simply contact us via your account and our team will be happy to help.Storage after use:Once you begin using your Mounjaro® pen, it can be kept at room temperature (up to 30°C/86°F) for up to 30 days. After 30 days, the medication will expire.Transportation and delivery:Mounjaro® is kept at the right temperature (2-8°C) during transit, with packaging that maintains this for up to 48 hours.If you have not received your order 48 hours after dispatch and/or your medication is warm to the touch, please contact us through your account or call us on 020 7989 9888.Important note:If you take your first dose more than 7 days after delivery, please contact us through your account.Delivery address informationMounjaro® must be delivered to your home address to ensure safe storage as soon as possible.Please follow the tracking information provided by Royal Mail to make sure you are available for delivery. LloydsPharmacy Online Doctor cannot take any responsibility for lost or stolen parcels once delivery has taken place, and no refunds will be issued.Please do not use a pharmacy address. It is likely your delivery will be rejected or disposed of. No refunds will be issued if this happens.Please do not order Mounjaro® if your delivery address is in the Channel Islands, Scottish Highlands, Northern Ireland, Isle of Man or other exception postcodes in the UK. Mounjaro® must stay refrigerated in transit and delivery to these areas will be delayed. Unfortunately, you won't be able to safely use the full dose of the prescribed treatment. If you proceed, your order will be cancelled and refunded.

Question 2

How do I know if Mounjaro is suitable for me?

Accepted Answer

Like all medicines, Mounjaro can cause side effects and is not suitable for everyone. A clinician will assess whether it is appropriate for you. Use it exactly as prescribed and read the patient information leaflet before use.

Once a pen has been used for the first time, it may be stored unrefrigerated at no more than 30°C for up to 30 days. After 30 days, it must be discarded. Follow the disposal instructions in the patient information leaflet.

You can find the expiry date on the Mounjaro pen label and carton after ‘EXP’. If only a month and year are shown, the pen can be used until the last day of that month.

Do not use the pen if:

It is damaged
The medicine in the pen is cloudy or has particles in it

If you use the contraceptive pill, follow the contraception advice provided by your clinician when your Mounjaro dose is increased. You may need additional contraception for four weeks after a dose increase.

Question 3

Can I contact a clinician before I place an order?

Accepted Answer

Yes. If you have questions about treatment, you can message our clinicians before placing an order via your account. For messages received before 4pm, you will usually receive a response the same day.

Question 4

Who can use the first consultation offer?

Accepted Answer

The offer applies to new patients only and is available on their first Weight Loss consultation.

Question 5

Where can you get Mounjaro in the UK?

Accepted Answer

Mounjaro is available as a treatment for weight loss in the UK, although you will need a prescription before you can request it. If you are looking to access Mounjaro treatment through LloydsPharmacy Online Doctor, you will need to provide proof of your identity and BMI. See the section ‘Requesting Mounjaro from LloydsPharmacy Online Doctor’ above for more information on this.

Question 6

What happens when you stop taking Mounjaro?

Accepted Answer

When you stop taking Mounjaro and you have type 2 diabetes, your blood sugar levels can increase. Your appetite should fully return within around a week. This can lead to future weight gain.

It is not recommended that you stop taking Mounjaro for weight loss without consulting with your GP. For more information, look at our article on the effects of stopping weight loss injections.

Question 7

Where should you inject Mounjaro?

Accepted Answer

Mounjaro should be injected into one of the following:

Your stomach
Your thighs
Your upper arms (get someone to help if you choose here)

You can inject into the same area each time, but make sure you don’t choose the same spot! This can lead to irritation and bruising. For more information on using Mounjaro read our guide on how to use weight loss injections.

Question 8

Can all patients get a two-pen (eight week) supply?

Accepted Answer

Both new and existing patients may be considered for a two-month supply following a consultation, if a clinician confirms it is clinically appropriate. A clinician must confirm that a two-pen supply is clinically appropriate following your consultation. Completing a consultation does not guarantee you will be prescribed treatment.

If you are joining us from another provider, a clinician will need to verify your treatment history before deciding which dose is appropriate for you.

Question 9

How much do two-pen supply options cost?

Accepted Answer

Prices will depend on the prescribed treatment and the dose. A clinician will decide which treatment and strength are appropriate, taking your preferences into account.

Question 10

If I’m prescribed a two-pen supply, which pen should I use first?

Accepted Answer

Use the pens in the order advised by your clinician. Do not start a higher-strength pen earlier than instructed or change your dose unless your clinician has told you to. If you experience side effects or your health changes, contact the clinical team before starting the second pen.

Question 11

If I’m prescribed a two-pen supply, how should I store the second pen?

Accepted Answer

If you have been prescribed a two-pen supply, keep the second, unopened pen in a refrigerator at 2°C to 8°C. Do not freeze it. Once a Mounjaro pen has been used for the first time, it may be stored unrefrigerated at no more than 30°C for up to 30 days, after which it must be discarded.

Always check the expiry date and follow the patient information leaflet.

Question 12

Alternative weight loss treatments

Accepted Answer

We offer a range of weight loss treatments, from injections like Wegovy to tablets like Orlistat and Xenical. Visit our medicated weight loss page to learn more about these as well as information about other treatments like Saxenda.

If you are considering switching treatments to Wegovy, please read our article on how to do so.

If you’re looking to lose weight without medication there are several steps you can take, as recommended by the NHS:

Eat healthily
Aim to reduce daily calories by 600
Get active – the NHS recommends adults should be doing two and a half hours of moderate intensity activity a week (or 75 minutes of vigorous intensity activity activity)