We are experiencing a significant increase in demand for our COVID-19 tests and our partner lab is working hard to send out test kits and process results as quickly as possible. If you are waiting for test results and have a question, please message our team in your patient record. Click here for info about COVID-19 swab tests. 

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    Changes to LloydsPharmacy services

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      The demand for pharmacy services has rapidly increased due to the on-going Coronavirus (COVID-19) outbreak. 

      Opening hours

      As of 1st June, the majority of LloydsPharmacy stores will be operating their normal opening hours. Please check with your local pharmacy for updates and changes.

      LloydsPharmacy reviewed the number of pharmacies that are open over the weekend, and in order to help better control the demand for prescriptions. Select stores from 28th March 2020 will be closed on Saturday and Sunday until further notice. Click here to see stores. 

      Please note these hours are subject to change and circumstance in each pharmacy. 

      Social distancing

      Our priority is ensuring we can safely supply the vital medications our customers need, and social distancing is now something we need to introduce in to our pharmacies to help stop the spread of COVID-19.

      Customers will need to stand two metres apart in-store and whilst queuing. This measure is for the safety of our colleagues. Find out more.

      To help protect you and our colleagues we are encouraging contactless payment in-store. Please use this payment option when you can.

      Face coverings

      To ensure that everyone in our pharmacies feel safe and protected from COVID-19, we ask that our customers and patients follow the new mandatory government advice that face coverings are compulsory in shops and supermarkets from Friday 24th July in England. This is already a requirement in Scotland.

      We'd like to thank all our customers for their patience during this very busy and difficult time. We are continuously reviewing the way we serve our customers as Government advice is updated. Our priority is ensuring we can safely continue to supply the vital medications our customers need, and social distancing is now something we need to introduce into our pharmacies to help prevent the spread of COVID-19.

      For more information please visit LloydsPharmacy's coronavirus service information pages. 
      It is not thought that wearing a face covering protects you, but if you are infected with COVID-19 and not yet displaying symptoms, it may protect anyone who comes into close proximity with you. You can visit LloydsPharmacy face mask pages to find out more about different types of face masks, face coverings and visors. 

      Updated 23rd July 2020 - we recommend the COVID-19 pages on the NHS website for more up to date information.

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