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On this page

    The advantages of speaking to a GP online

    On this page
    1. Book a GP appointment 24/7
    2. Access same-day medical care
    3. Alleviate any discomfort around face-to-face appointments
    4. Access appointments that work around you
    5. Have your prescriptions delivered to you the next day
    6. Reduce the spread of contagious illness
    7. Access specialist lifestyle advice

    Reviewed by our clinical team

    Facetime image with a doctor

    Download the VideoGP app today

    VideoGP is an app from Online Doctor which offers access to online consultations with an experienced GP.

    With VideoGP you’ll usually be able to book same-day appointments and speak to one of our doctors from the comfort of your own home, using your smartphone. If you need any treatment, all prescription medications and delivery costs will be included in your one-off appointment price, monthly or annual subscription.

    Anyone can download and use VideoGP provided they’re over 18 and can access the app. You don’t even have to leave your existing GP surgery to use this service.

    To learn more about the benefits of speaking to a GP online, read on.

    Book a GP appointment 24/7

    VideoGP lets you book a 10-minute GP appointment whenever you need one, using our simple online booking system. You don’t need to step away from your commitments at home or at work to call your GP surgery and wait to speak to a receptionist. Simply open the app, tap in your details, and select a time that’s good for you.

    And because we keep everything online, you’ll have 24/7 access to your medical record through your secure account in the app. At a touch of a button, you’ll be able to view previous consultation notes without needing to ring up your GP surgery and request them.

    Access same-day medical care

    The NHS is a fantastic institution, but they're currently under huge pressure and, depending on where you are in the UK it can take a while to get an appointment.

    If you regularly struggle to get same-day appointments with your GP, a service like VideoGP could be the answer. Our online booking system lets you schedule an appointment the same day that you make it – and often within just 30 minutes. Rather than waiting days or even weeks to speak to your GP about what’s bothering you, you can get seen by an experienced doctor that same day.

    Our hours are longer than your traditional GP surgery, we’re open 8am-8pm, seven days a week.

    Alleviate any discomfort around face-to-face appointments

    For many people, going to the GP can be an experience that causes anxiety. This could be because they might think of their concern as "embarrassing" or because they know someone who works at the surgery.

    If you feel anxious about booking an appointment or speaking to your GP at the surgery, you might benefit from using an online GP service. You’ll be able to speak from the comfort of your own home, in a place where you feel relaxed and at ease.

    You also won’t have to worry about the physical examination aspect, as this isn’t possible over video call. If you have visible symptoms, you’ll simply be asked to send photos beforehand, which you should find more comfortable than getting checked by a doctor in person.

    And if you still feel nervous about talking to a doctor over a video call? Just remember that everyone on our team is an NHS-experienced GP who has seen thousands of patients with hundreds of different illnesses and conditions over the years. All they’re concerned about is your health and wellbeing.

    We take data protection very seriously, so rest assured that all your data and medical information will be kept confidential. Only you and your doctor will be able to view information within your Patient Record.

    VideoGP by LloydsPharmacy

    Access appointments that work around you

    Here at VideoGP we have a large team and a streamlined system, which means we have more appointments available than a traditional GP surgery. This means you’ll have the flexibility to book an appointment at a time that works for you. As an added bonus, you don’t need to factor in travel time getting to and from the surgery – all you need to do is find a quiet corner with internet connection.

    If you regularly struggle to book GP appointments that don’t impact your working day or home commitments, this is the service for you.

    Have your prescriptions delivered to you the next day

    Our doctors can prescribe medication and have it delivered directly to you at home the very next day. That means you won’t need to worry about visiting your local surgery or pharmacy or dealing with paper prescriptions. Everything you need will come to you. 

    We include the price of prescription medication and delivery in your subscription or one-off appointment price, which means no hidden costs!

    Reduce the spread of contagious illness

    Since the COVID-19 pandemic began, there’s been heightened concern over communal areas in GP surgeries, hospitals, and pharmacies. When people who need medical care are grouped together in these small areas, there’s always a risk that infectious illnesses will spread.

    If you’re concerned about this aspect of the traditional GP service, using VideoGP could be the perfect solution. Every aspect of the process can be done without leaving your home – from booking the appointment through to receiving your medication. Our doctor will speak to you online through a video call, and deliver any required medication right to your door.

    Access specialist lifestyle advice

    A unique aspect of the VideoGP service is that we offer specialist lifestyle advice. This involves booking a longer appointment of 15 minutes to have a consultation where you’ll discuss topics like:

    • Your diet  
    • How much you exercise 
    • How well you’re sleeping 
    • Your stress levels 
    • Issues around alcohol and recreational drugs

    Your GP will give you advice on making your lifestyle healthier to help improve how you feel mentally and physically, and to potentially reduce your risk of serious conditions like diabetes and heart disease.

    After each appointment you’ll receive a plan designed to suit your needs, that will be filled with advice and support from your doctor. If you’re seeking ongoing motivation to get in better shape, lose weight, or improve your wellbeing you can book a series of appointments.

    Find out more about VideoGP here.

    Authors and editors

    • Reviewed and updated by

      Dr Tatjana Street
      GMC number: 4569536
      Date reviewed: 19th August 2021

    LloydsPharmacy Online Doctor

    This service operates in the United Kingdom only

    LloydsPharmacy Online Doctor

    This service operates in the United Kingdom only

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    LloydsPharmacy Online Doctor

    This service operates in the Republic of Ireland only

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