If you are waiting for COVID-19 test results and have a question, please message our team in your Patient Record. Click here for info about COVID-19 swab tests.

Coronavirus testing - COVID-19 swab home test kit
  • Includes free delivery.
  • Results will be available to view online in your secure Patient Record up to 3 working days after you receive your sample processing notification. 
  • You can download a copy of your results in the 'Documents' section of your Patient Record. 

Coronavirus (COVID-19) swab test kit

The coronavirus (COVID-19) swab test kit, sometimes called a PCR test, can be used at home to see if you have COVID-19. This test is the same as the ones used by the NHS, and is CE-marked and approved for sale in the UK. 

Your test kit will have everything you need to collect your sample.  And we provide free delivery, prepaid postage and packing to send your samples back to our partner lab for analysis. 

You’ll receive your results within an estimated 3 working days after our partner lab receives your sample, but it could take longer. 

Once your results are ready, you’ll be able to view these securely online in your patient record and you’ll have access to a downloadable certificate in the ‘Documents’ section of your patient record.

If you require a travel certificate for a flight, we recommend you order your test well ahead of time.  It is your responsibility to check the travel requirements of the airline and country you are travelling to and to ensure your results are received within the time frame required by the airline and country.

Coronavirus testing - COVID-19 swab home test kit

Test kits suitable for adults aged 18 and over only. Our test kits are for personal use only, and must not be ordered for anyone else.

Strength
Pack size
Returning patient? Reorder
  • Includes free delivery.
  • Results will be available to view online in your secure Patient Record up to 3 working days after you receive your sample processing notification. 
  • You can download a copy of your results in the 'Documents' section of your Patient Record. 

How our COVID-19 test kit service works

  1. Go through an online consultation and one of our clinicians will check the test is right for you

  2. Receive your test kit by post, do the the test and send your sample back to the lab

    Free to send back to the lab ​​​​​​​​​​​​​​

  3. View or download your results from your Patient Record. We’ll let you know as soon as they are ready by email or text

    Up to an estimated 3 working days from when you receive a message from us confirming we have received your sample for processing. This timeline is an estimate and it could take our lab longer to process your results.

About the COVID-19 swab test

  • Our COVID-19 test kits are fully regulated

    • Sampling kits include are CE-marked , meaning they conform to European standards for medical testing
    • They are legal to supply in the UK
    • The Doctors Laboratory (TDL) provides UK-accredited medical services globally. 
  • Do I need a COVID-19 swab test?

    If you have symptoms of COVID-19 (a high temperature, new continuous cough or loss/change to your sense of taste and/or smell) you might want to get tested for the virus. The same goes for you if you’ve been in contact with someone who’s got the virus or has symptoms. You don’t have to have symptoms yourself to get a test. 

  • Who can use this COVID-19 swab test?

    Test kits are suitable for adults aged 18 and over. Our test kits are for personal use only, and must not be ordered for somebody else, including your children. 

    You will be limited to one test kit per person at one time. 

  • Can I get a fit for travel COVID-19 certificate?

    Once your results are ready you can view and download your results from the ‘Documents’ section of your Patient Record.

    If you want to use this certificate to travel, make sure you check it will be accepted with your travel company before you fly. Or you could contact the UK based embassy of the country you're flying to to check their policy. 

    See an example of our certificate below:

    COVID-19 results certificate

  • How does this COVID-19 test work?

    When your test kit arrives you’ll find a swab which you can use to collect a sample from your mouth and nose. Your sample is sent to our partner lab, where it will be tested for signs of the virus. If the result is positive, the test will indicate you currently have COVID-19.

  • How do I take the COVID-19 swab test?

    You will need to insert the swab into your mouth and nose, carefully following the instructions we’ve provided in your test kit. Place your sample into the packaging provided and send it back to our partner lab using the prepaid postage that comes with your kit. 

    Your sample can only be posted in Royal Mail priority post boxes in the UK. This makes sure your sample will be handled with care and get to our partner lab as a priority. Find out more about priority post boxes and where your local one is.

    We’ve created a handy step-by-step guide for using the COVID-19 swab test kit (see below).

Instructions for using COVID-19 swab test

  • COVID-19 swab test infographic step 1

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  • Step 10 COVID-19 swab test infographic

  • Step 11 COVID-19 swab test instructions

  • Step 12 COVID-19 swab test instructions

  • Step 13 COVID-19 swab test instructions

What our patients say

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      Does this COVID-19 test tell me if I have COVID-19 or if I've had it before?

      The COVID-19 swab test will tell you if you currently have COVID-19, not if you have been infected in the past. 

      When will my home testing kit arrive?

      Your test kit will arrive within an estimated 2 working days of your order being approved by our clinicians.

      Where can I post my sample back to the lab?

      Your sample must be posted in a Royal Mail priority post box in the UK. This ensures your sample will be handled with care and get to our partner lab as a priority. Find out more about priority post boxes and where your local one is.

      How and when will I receive my COVID-19 test results?

      Once the lab has received your sample, it usually takes up to an estimated 3 working days from when you receive a message from us confirming we have received your sample for processing. This timeline is an estimate and it could take our lab longer to process your results.We'll send you a text or email as soon as your results are ready. You can view your results in your Patient Record. You’ll also be able to access a downloadable certificate of your results in the ‘Documents’ section. 

      Can I get a paper copy of my results?

      You can download and print your results in the ‘Documents’ section of your Patient Record as soon as they are ready. You can print this to get a paper copy of your results. 

      Can my results be added to the NHS Test and Trace app?

      No, please note the COVID-19 result code provided by our partner lab cannot be entered into the NHS Test and Trace app. 

      Can I get a COVID-19 swab test in-store?

      Yes, our colleagues at MASTA are offering tests in their clinics. You can find out more about how to book an appointment and how their service works by visiting the MASTA website here.

      What are the different possible results from the COVID-19 swab test?

      There are 3 possible outcomes from the COVID-19 swab test - a positive result, negative result or an inconclusive result. An inconclusive result is often due to a poor sample or because the swab has been damaged. So it’s really important to follow the instructions provided in the test kit carefully. If this happens, don’t worry, we’ll send another test out to you free of charge.

      Can the COVID-19 test give a false negative or false positive result?

      There is the possibility of a false negative result. This means a test result can come back as negative when a person is positive. This can be due to low levels of the virus at different stages of the disease. This test is more helpful to confirm the presence of the infection, rather than to give you the ‘all-clear’.

      Right now, it’s not known how long the test will continue to give a positive result after recovery. This means there’s a chance of a false positive result. 

      Will I be able to speak to someone about my COVID-19 test results?

      If you have a question about the outcome of your COVID-19 test, please send us a message in your Patient Record.

      Will LloydsPharmacy Online Doctor report testing numbers and results to Public Health England?

      Our partner lab will be reporting the number of tests they perform and the results to PHE. By doing this they’ll be contributing to the government's official statistics and monitoring of the virus. Your personal data will not be included in these reports. 

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