Product features
Free service
Advice from GMC and GPhC registered clinicians
Convenient and confidential
Who can use the service
This free service is intended for people who need to be vaccinated against hepatitis B, but are not sure if they have been already. You may be unsure whether you have already had the hepatitis B vaccine, whether you completed the course of 3 vaccines, whether you need a booster vaccine, or whether you are already immune.
If you work in healthcare and come into contact with body fluids, or regularly vaccinate or take blood from people, you should make sure you are vaccinated against hepatitis B.
How does the service work
When you request advice, you will be taken to a confidential medical questionnaire. This takes only a couple of minutes. Our clinicians will review your answers and respond within 1 working day. You will receive a message in your account with advice and the next steps.
Understanding your options
We may advise you to get the hepatitis B vaccination (taken in a course of 3 injections), get a booster vaccine, take an immunity test, or do nothing if you are already immune. You can use our service to request any vaccines or tests that are recommended.
Not immune after vaccination
We will advise you what to do if you've been fully vaccinated and your blood tests show you are not immune even after waiting 4 weeks (this is classified as being 'non-responsive' to the hepatitis B vaccination).
Confidentiality
Your responses are completely confidential. We will not inform your GP or anyone else that you have used our service unless you specifically ask us to.
How our vaccination service works
Complete our simple, confidential online consultation
5 mins
One of our clinicians confirms your suitability and notifies you by email
About 30 mins (Mon-Sun 9am-5pm)
Contact your chosen pharmacy to book an appointment
Call during opening hours
Go to the pharmacy for your vaccination
Delivery and collection information
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Same-day collection (Free)
- Order before 5pm Monday-Friday to collect the same day in pharmacies nationwide.
- Subject to the availability of your treatment in your selected pharmacy.
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Standard delivery (Free)
- Delivered within 5-7 working days.
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Next-day delivery (£4.95)
- Orders approved before 5pm Monday-Friday will arrive within 1-2 working days.
- Orders approved between 5pm Friday and 12pm Sunday will usually arrive on Monday or Tuesday.
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Standard ParcelShop collection (Free)
- Collect from 7000+ convenient ParcelShops in 2-3 working days.
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Next day ParcelShop collection (£2.95)
- Collect next day from 7000+ convenient ParcelShop locations, if approved before 5pm Monday-Friday.
- Saturday and Sunday orders, collect Monday if approved before 12pm Sunday, or Tuesday if ordered after 12pm.







