Welcome to the refreshed LloydsPharmacy Online Doctor!

You may have noticed that we look a bit different…

What’s happened to LloydsPharmacy Online Doctor?

As a part of our ongoing commitment to evolving our customer experience, we’re refreshing our brand. This includes a new look for our website and logo.

While our look may have changed, our advice, support and expertise are as dependable as ever.

What’s new on the LloydsPharmacy Online Doctor site?

Enhanced search options

Find recommended advice alongside treatment searches.

Faster checkout options

A streamlined, less hassle payment journey.

Apple Pay and Google Pay functionality

New ways to pay that can suit you.

Expanded account area

Support and information from experienced clinicians to help you on your journey.

Does this affect my account or current prescriptions?

No – your account and current prescriptions should be unaffected. If you are experiencing any customer service issues, contact us.

Has this changed any of the content on the site?

All the advice and treatment information on the previous LloydsPharmacy Online Doctor site should still be accessible. Use the updated search functionality to find the information you need.