Important information about our weight loss clinic

During your online consultation for weight loss injections, you’ll need to upload a video showing your weight and ID. We’ll be able to confirm your identity and BMI, so we can deliver your treatment to your chosen address.Before we can prescribe weight loss injections for you:We'll need to check your ID and weightWe check your ID and weight on a video you film for usYou need to ensure that your name on your ID matches the name on your account, otherwise your video may not be acceptedYou'll need:A mobile phone with a front and rear cameraA steady internet connection via 3G, 4G, 5G or WiFiBathroom scalesA full-length mirror or someone who can film youA valid ID - driving license, passport or national identity card

Can all patients get a two-pen (eight week) supply?

Both new and existing patients may be considered for a two-month supply following a consultation, if a clinician confirms it is clinically appropriate. A clinician must confirm that a two-pen supply is clinically appropriate following your consultation. Completing a consultation does not guarantee you will be prescribed treatment. If you are joining us from another provider, a clinician will need to verify your treatment history before deciding which dose is appropriate for you.

Can I contact a clinician before I place an order?

Yes. If you have questions about treatment, you can message our clinicians before placing an order via your account. For messages received before 4pm, you will usually receive a response the same day.

What will a clinician consider before prescribing a two-pen (eight week) supply?

You will not be prescribed a two-pen supply until a clinician has confirmed that it is suitable for you. Whether a two-pen supply is suitable for you will depend on factors including:WeightBMIAny weight-related health conditionsCurrent treatment and doseTreatment historyYour clinician will review how long treatment should continue and which dose remains appropriate for you.

Who can use the first consultation offer?

The offer applies to new patients only and is available on their first Weight Loss consultation.

How do I check my BMI?

BMI stands for ‘Body Mass Index’. It is calculated by dividing a person’s weight (kg) by their height (metres squared).Higher BMI scores can be used to determine the chances of you developing long-term conditions such as heart disease. However, people from Asian, Black African, African-Caribbean or Middle Eastern ethnic backgrounds may see these conditions develop from a lower BMI, so this should be factored in when BMI is calculated.BMI should not be used to diagnose symptoms as there are limits to using it. For example not all weight is fat, which disadvantages people with a muscular build.Medically speaking, you are 'overweight' if you have a BMI of more than 25. So, you might be advised by your GP to make lifestyle changes to try and lose weight.“While there are limitations to measuring BMI, measuring it can be a first step to determining your risk for any further weight-related diseases.” - Dr Bhavini ShahYou can use this NHS tool to calculate your BMI.

What should you eat when using weight loss treatments?

It is important to stick to a calorie-controlled diet when using weight loss treatments for the best possible results. Reduce sugars and fats and focus on lean proteins, whole grains and fruit & vegetables.

What is the best solution for weight loss?

There is no ‘best solution’ for weight loss – what works for one patient might not work for another. Generally, making healthy lifestyle choices (like reducing portion sizes and doing more exercise) will help weight loss regardless of any other treatments you might be using.To get the best results while on a weight loss injection or pill, it’s recommended that you follow a calorie-controlled diet and engage in regular exercise.

Can you buy weight loss pills over the counter?

You cannot buy weight loss pills over the counter: they are only available with a prescription.

How much do two-pen supply options cost?

Prices will depend on the prescribed treatment and the dose. A clinician will decide which treatment and strength are appropriate, taking your preferences into account.

https://www.nejm.org/doi/full/10.1056/NEJMoa2032183https://clinicaltrials.gov/study/NCT04184622https://www.medicines.org.uk/emc/product/13801/smpchttps://www.medicines.org.uk/emc/product/2313/smpc#grefhttps://www.ema.europa.eu/en/documents/scientific-discussion/xenical-epar-scientific-discussion_en.pdfhttps://www.who.int/health-topics/obesity#tab=tab_1https://www.nhs.uk/conditions/obesity/https://www.nhs.uk/health-assessment-tools/calculate-your-body-mass-index/https://www.medicines.org.uk/emc/files/pil.15482.pdfhttps://www.medicines.org.uk/emc/files/pil.13801.pdfhttps://www.nhs.uk/conditions/obesity/treatment/https://www.nejm.org/doi/full/10.1056/NEJMoa2206038

Save £40 on your first weight loss consultation with code START40. From £59.99. Terms and conditions apply. Start consultation

Confidential assessment
Reviewed by clinicians
Click & Collect or delivery to your door

New treatment options are available in our Online Doctor weight loss service

How our online weight loss service works

Complete our simple, confidential online consultation

5 mins

One of our clinicians confirms your suitability. We’ll email to let you know

BMI and ID checks might be required

Choose how you get your treatment

Delivery and collection options available

New patient offer:

Save £40 on your first weight loss consultation with code START40. From £59.99. Terms and conditions apply.

Weight loss treatments

Nutrition Coaching: Achieve your weight loss goals

If you’re using weight loss medication and need additional support, our Nutrition Coaching service is for you. With the support of a personal coach and a tailored weight loss programme, you’ll receive expert guidance, nutrition advice, recipes, podcasts, and more to help you along your journey.

Find out more

Mounjaro® vs. Wegovy® vs. Orlistat vs. Xenical®: Weight loss treatment comparison

Treatment	Mounjaro injection®	Wegovy injection®	Wegovy tablets®	Orlistat/Xenical tablets
Active ingredient	Tirzepatide	Semaglutide	Semaglutide	Orlistat
Type of treatment	GIP/GLP-1 receptor agonist	GLP-1 receptor agonist	GLP-1 receptor agonist	Lipase inhibitor
How it's taken	Once-weekly injection	Once-weekly injection	Daily tablet	Tablet taken up to 3 times daily with meals
How it works	Helps control appetite, reduces food cravings and keeps you feeling fuller for longer	Helps control appetite and keeps you feeling fuller for longer	Helps control appetite and keeps you feeling fuller for longer	Reduces the amount of fat absorbed from food
People who achieved meaningful weight loss*	Up to 96%	Up to 93%	Up to 76.3%	Around 45%

*Meaningful weight loss means losing enough weight to deliver important health benefits and is defined in clinical studies as losing at least 5% of your starting body weight.

Two pen (eight week) supply option

Following a consultation, a clinician may prescribe up to two pens if this is clinically appropriate as part of your treatment plan. The treatment, strength, quantity and order of use will be determined by the clinician. Completing a consultation does not guarantee that treatment or a two-pen supply will be prescribed.

Whether a two-pen supply is appropriate, including the strengths prescribed, will be decided by the clinician following your assessment. If you develop side effects or your health changes before starting the second pen, contact the clinical team for advice.

There are two ways a clinician may prescribe a two-pen supply, where clinically appropriate:

Same-strength supply – Two pens at your current prescribed strength.
Different-strength Mounjaro supply – For some patients, a clinician may prescribe two pens at different strengths as part of a planned dose increase or reduction. Your clinician will determine the strengths and the order in which they must be used.

These are one-off supplies and do not renew automatically. A further consultation and clinical assessment will be required before any additional supply. Please check the FAQ section for more information.

Weight loss FAQs

Important information about our weight loss clinic
During your online consultation for weight loss injections, you’ll need to upload a video showing your weight and ID. We’ll be able to confirm your identity and BMI, so we can deliver your treatment to your chosen address.
Before we can prescribe weight loss injections for you:
- We'll need to check your ID and weight
- We check your ID and weight on a video you film for us
- You need to ensure that your name on your ID matches the name on your account, otherwise your video may not be accepted
You'll need:
- A mobile phone with a front and rear camera
- A steady internet connection via 3G, 4G, 5G or WiFi
- Bathroom scales
- A full-length mirror or someone who can film you
- A valid ID - driving license, passport or national identity card
Can all patients get a two-pen (eight week) supply?

Both new and existing patients may be considered for a two-month supply following a consultation, if a clinician confirms it is clinically appropriate. A clinician must confirm that a two-pen supply is clinically appropriate following your consultation. Completing a consultation does not guarantee you will be prescribed treatment.

If you are joining us from another provider, a clinician will need to verify your treatment history before deciding which dose is appropriate for you.
Can I contact a clinician before I place an order?

Yes. If you have questions about treatment, you can message our clinicians before placing an order via your account. For messages received before 4pm, you will usually receive a response the same day.
What will a clinician consider before prescribing a two-pen (eight week) supply?
You will not be prescribed a two-pen supply until a clinician has confirmed that it is suitable for you. Whether a two-pen supply is suitable for you will depend on factors including:
- Weight
- BMI
- Any weight-related health conditions
- Current treatment and dose
- Treatment history
Your clinician will review how long treatment should continue and which dose remains appropriate for you.
Who can use the first consultation offer?

The offer applies to new patients only and is available on their first Weight Loss consultation.
How do I check my BMI?

BMI stands for ‘Body Mass Index’. It is calculated by dividing a person’s weight (kg) by their height (metres squared).
Higher BMI scores can be used to determine the chances of you developing long-term conditions such as heart disease. However, people from Asian, Black African, African-Caribbean or Middle Eastern ethnic backgrounds may see these conditions develop from a lower BMI, so this should be factored in when BMI is calculated.
BMI should not be used to diagnose symptoms as there are limits to using it. For example not all weight is fat, which disadvantages people with a muscular build.
Medically speaking, you are 'overweight' if you have a BMI of more than 25. So, you might be advised by your GP to make lifestyle changes to try and lose weight.
“While there are limitations to measuring BMI, measuring it can be a first step to determining your risk for any further weight-related diseases.” - Dr Bhavini Shah
You can use this NHS tool to calculate your BMI.
What should you eat when using weight loss treatments?

It is important to stick to a calorie-controlled diet when using weight loss treatments for the best possible results. Reduce sugars and fats and focus on lean proteins, whole grains and fruit & vegetables.
What is the best solution for weight loss?

There is no ‘best solution’ for weight loss – what works for one patient might not work for another. Generally, making healthy lifestyle choices (like reducing portion sizes and doing more exercise) will help weight loss regardless of any other treatments you might be using.
To get the best results while on a weight loss injection or pill, it’s recommended that you follow a calorie-controlled diet and engage in regular exercise.
Can you buy weight loss pills over the counter?

You cannot buy weight loss pills over the counter: they are only available with a prescription.
How much do two-pen supply options cost?

Prices will depend on the prescribed treatment and the dose. A clinician will decide which treatment and strength are appropriate, taking your preferences into account.

References

Delivery and collection information

Standard delivery (Free)

Delivered within 5-7 working days.
Next-day delivery (£5.95)

Orders approved before 5pm Monday-Friday will arrive within 1-2 working days. Orders approved between 5pm Friday and 12pm Sunday will usually arrive on Monday or Tuesday.
Standard ParcelShop collection (Free)

Collect from 7000+ convenient ParcelShops in 2-3 working days.
Next day ParcelShop collection (£2.95)

Collect next day from 7000+ convenient ParcelShop locations, if approved before 5pm Monday-Friday. Saturday and Sunday orders, collect Monday if approved before 12pm Sunday or Tuesday if ordered after 12pm.

Meet our clinical team

Based in our London office, our doctors and independent pharmacists have years of experience caring for patients in NHS hospitals, GP surgeries or in community pharmacies.