Standard Delivery: Order by 12pm on Friday 14th December to receive your order in time for Christmas. Items ordered after this date may be delivered after Wednesday 2nd January.
Next-day Delivery: Order by 12pm on Friday 21st December for next-day delivery via Royal Mail. Items ordered before 12pm on Monday 24th December will be delivered on Thursday 27th December.
Click & Collect: Order by 12pm on Monday 24th December to collect in pharmacy the same day.
New Years’ Service
Next-Day Delivery: Order by 12pm on Friday 28th December for next-day delivery via Royal Mail. Items ordered after this date will be delivered on Wednesday 2nd January
Click & Collect: Order by 12pm on Monday 31st December to collect in pharmacy the same day.
Please note that all orders are subject to stock availability, pharmacy opening times and clinical approval.
Customer Services Opening Hours (24th December – 2nd January)
Unless otherwise stated, during opening hours doctors will be available to respond to messages in your Patient Record.
Monday 24th December: 8am – 6pm
Tuesday 25th December: Closed
Wednesday 26th December: Closed
Thursday 27th December: 8am – 6pm
Friday 28th December: 8am – 6pm
Saturday 29th December: 9am – 5:30pm
Sunday 30th December: Closed
Monday 31st December: 8am – 6pm
Tuesday 1st January: 8am – 6pm (no doctors are available to respond to queries or messages today)
Wednesday 2nd January: 8am – 6pm
Our doctors will be unable to help you in an emergency or with any queries not linked with services we provide. If you require urgent assistance, please call:
999 - For medical emergencies
111 - For general medical enquiries (NHS)
116 123 - If you are feeling depressed (Samaritans)
STI Test Kits
Order before 1pm on Thursday 20th December for delivery before Christmas. Test kit delivery is reliant on Royal Mail postal services, so orders placed after this date will still be processed but may be subject to seasonal delays. Regular service will resume on Wednesday 2nd January.
Emergency Services: Cystitis, Ventolin and Emergency Contraception
Please note that we will not be able to provide any Cystitis, Ventolin or Emergency Contraception treatments between the 24th and 26th of December, the 31st of December and 1st of January. We apologise for any inconvenience caused.
If you require any of these services urgently, please:
- Visit a LloydsPharmacy (opening times across our network can be found here)
- Call NHS 111
- Contact your out-of-hours GP service (details are usually available on your GP surgery answer phone)
- Go to your local NHS walk-in centre (you can find your nearest one here)
If you have a medical emergency, call 999 or go to your local Accident and Emergency department.